At VITHRA, we want you to love what you wear. If something isn’t quite right, we’re here to help.
EXCHANGE • Timeframe: NO RETURNS/ONLY EXCHANGE IS ACCEPATBLE within 7 days of delivery. • Condition: Items must be unworn, unwashed, and in original condition with all tags and packaging intact. • Non-exchangeable items: Sale items, personalized/customized products are final sale and cannot be exchanged or returned.
EXCHANGES • Size or color issue? We offer free exchanges for the same item (if available) within the return window. • To initiate an exchange, contact us at CUSTOMERSUPPORT@VITHRA.IN
How to Start a Exchange 1. Email us at CUSTOMERSUPPORT@VITHRA.IN with your order number and item(s) you wish to return/exchange. 2. Our team will guide you through the next steps and share the exchange shipping details. 3. Once we receive and inspect the item, we’ll process and send the replacement.
Note: • The exchange shipping charges may apply unless the item was defective or wrongly shipped. • We reserve the right to reject returns that do not meet our criteria.