Terms & Conditions

📧 Electronic Communications
By using our website or contacting us via email/SMS, you consent to receiving communications from us electronically.

©️ Copyright & Trademarks
All content on this website—including text, images, audio, logos, and software—is the exclusive property of Vithra India Textiles LLP.

You may not use our trademarks (e.g., Vithra) or website content for any commercial or misleading purpose without written permission.

🌐 Site Access
Vithra.in grants limited access for personal use only. You may not reproduce, modify, distribute, or exploit the content commercially without consent.

Automated tools like bots or scrapers are prohibited. Access may be suspended occasionally for maintenance or updates.

👤 Your Account
You are responsible for safeguarding your account and password. Vithra.in reserves the right to terminate accounts or cancel orders at its discretion.

✍ Reviews & User Content
Users may post content (e.g., reviews, comments) as long as it is not:

Defamatory, abusive, illegal, or invasive

Promotional spam or viruses

Misleading or impersonating others

By submitting content, you grant us a non-exclusive, royalty-free, irrevocable license to use, modify, and display it.

📦 Shipping Policy
We deliver within 5-7 business days. All shipments are dispatched from India via reputed couriers. We do not ship to P.O. boxes. For tracking, use the Order Tracking tool or contact customer service.

🔁 Returns & Refunds
Returns are accepted within 7 days of delivery, in unused condition with original tags and invoice.

COD Orders: Refund via coupon or bank transfer

Prepaid Orders: Refund to original payment method (excluding shipping fees)

Foreign credit card payments: Refunds subject to exchange rates & applicable laws

Refunds take 5-7 business days from the time the return reaches our warehouse.

📏 Sizing & Colors
Refer to the size guide to choose the best fit. Product colors may vary slightly depending on your screen resolution.

⚠ Disclaimer
The website and services are provided “as-is.” Vithra.in disclaims all warranties, including merchantability and fitness for purpose. We are not responsible for damages arising from website usage.

⚖ Indemnity
You agree to defend and hold harmless Vithra from any claims, damages, or costs resulting from your breach of these terms.

📍 Applicable Law & Jurisdiction
These terms are governed by the laws of India under Telangana High Court jurisdiction. Disputes are subject to arbitration in New Delhi.

🛑 Disputes
Disputes relating to your use of the website or purchases are subject to confidential arbitration inTelangana, under the Indian Arbitration Act. We reserve the right to seek legal remedies for IP infringement.

🛒 Product Descriptions & Pricing
We aim for accuracy in all listings. If a product is incorrectly described, you may return it in unused condition.

Prices are listed in INR. In case of non-availability, we will refund affected items. Freight charges are non-refundable unless opting for store credit.

❌ Order Cancellations
Prepaid orders can be cancelled within 7 days of the request. Contact customer support for prompt resolution.

📞 Contact & Grievance Redressal
For any privacy or policy concerns, please contact:

Grievance Officer
📧 Email: customersupport@vithra.in
📞 Phone: +91 8886 822 833
🌐 Website: www.vithra.in